On this page
In short
- We collect what it takes to run your account and deliver your orders: your name, email, phone if you add one, and the links you order for.
- We never ask for your social media passwords, and we never see your card number.
- The companies that deliver orders get the link and the amount. Never your name, email or phone.
- Meta and TikTok ad cookies only run if you say yes, and you can change your answer any time.
- You can delete your account in Account. Your details are erased 30 days later.
1Who we are
Boostfest runs this website, where you buy followers, likes, views and plays for your social media and pay in naira.
In this policy, "we" means Boostfest and "you" means anyone who uses the website. We decide how your information is used, which makes us its controller under the Nigeria Data Protection Act 2023.
2What we collect
What you give us
- Your details: name, email, and phone number if you add one.
- Your password, stored only in a scrambled form that can't be turned back into the password.
- Links and usernames you order for or save, like instagram.com/yourname.
- The name on your bank account when you top up by manual bank transfer, so we can find your transfer on our statement.
- Reviews you give an order: the stars, what you write, and whether to show your first name.
- Messages you send us on WhatsApp or by email.
What we record as you use Boostfest
- Your orders, top ups and wallet history, including refills, promo codes and who invited you.
- Devices you're logged in on, named by browser and system, like "Chrome on Mac".
- Your IP address, kept for one day to stop password guessing.
- An alerts address for your phone, if you turn on phone alerts.
- Your settings, like dark mode and whether you want offers.
- Your ad cookie IDs, IP address and device when you start a manual bank transfer, only if you said yes to ad cookies. They're kept with the transfer until we tell Meta and TikTok it was approved, and 3 days at most.
What others tell us
Flutterwave tells us whether a card or bank payment went through, with its reference. Their reply also has details they hold about the payment, like the name, email and phone number it was made with, the IP address it came from, and the card's type with its first 6 and last 4 digits. We never receive your full card number.
3How we use it
We only use your information when the law gives us a reason to. Here's each use and its reason.
| What we do | Why we're allowed to |
|---|---|
| Run your account and deliver your orders | It's what you signed up for (our contract with you) |
| Take payments and keep our accounts | Our contract with you, and tax and accounting law |
| Keep your account safe: login limits, security emails, spotting fraud | Our legitimate interest in keeping Boostfest safe |
| Send order updates, and phone alerts if you turn them on | Our contract with you, and your consent for alerts |
| Send offers and bonus news | Your consent. Turn offers off in Account any time |
| Show your review on our website | Your consent, given when you send it |
| Show you our ads and see which ones work | Your consent, given in the cookie question |
6How long we keep it
| What | How long |
|---|---|
| Your account details and saved links | While your account is open. When you delete your account, we erase them 30 days later. |
| Orders, payments and wallet history | As long as the law requires us to keep accounts. When your account is erased, we keep only what the books need: amounts, dates, services and references. Your name, the links you ordered for and what Flutterwave told us about you are removed, and if a friend invited you, their wallet history says "a friend" instead of your name. |
| Ad cookie IDs, IP address and device for a manual bank transfer | Until we tell Meta and TikTok it was approved, and 3 days at most |
| Logged in devices | Until you log out, or 30 days |
| IP addresses from logins | 1 day |
| Password reset links | 60 minutes, and they work once |
| The name on a bank transfer | With the payment while your account is open. When your account is erased, the name goes. |
| Reviews | While your account is open. When it's erased, what you wrote and your name go too, and only the stars stay, with nothing that points to you. |
7Keeping it safe
- Everything travels over an encrypted connection (https).
- Passwords are stored scrambled, and repeated wrong guesses are slowed down.
- When your password changes, your other devices are logged out. When your email or password changes, we email you.
- Only the people who run Boostfest can see customer accounts, and only to help customers and run the business.
No system is perfect. If something happens that puts your information at risk, we'll tell you and the Nigeria Data Protection Commission, as the law requires.
8Your rights
Under the Nigeria Data Protection Act, you can:
- See the information we hold about you, and download a copy from Account, under Security.
- Correct it. Most of it you can edit yourself in Account.
- Delete your account, in Account. Your details are erased 30 days later.
- Object to or limit some uses, like offers.
- Withdraw consent for ad cookies, offers or phone alerts at any time.
- Complain to the Nigeria Data Protection Commission at ndpc.gov.ng.
For anything you can't do in Account, contact us below. We reply within 30 days, and usually much sooner.
9Children
You must be 16 or older to use Boostfest. We don't knowingly collect information from anyone younger. If you think someone under 16 has made an account, tell us and we'll delete it.
10Changes to this policy
When we change this policy, we update the date at the top. If a change matters to you, we'll tell you by email or in the app before it takes effect.
Questions about this page?
Ask us anything about it, or ask to see, correct or delete your information.